net22's commitment to safe and responsible gaming
Know your limits — net22 provides you with safe tools, transparent information, and 24/7 support to keep gaming enjoyable at all times.
Our responsibility and your protection
net22 believes online gaming is a form of entertainment — it should never be a way to relieve life's stress or a source of income. Our goal is to keep every player's experience enjoyable, safe, and in control.
We understand that gaming habits can sometimes get out of control. That is why net22 provides tools from the start to help you manage your play. You can set deposit limits, take a temporary break, or exclude yourself completely if needed.
At net22, we believe that a happy and responsible player is our greatest asset. That is why responsible gaming is not just a policy — it is the core foundation of our platform.
Tools to keep you in control
Deposit Limit
Set how much you want to deposit per day, per week, or per month. Once a limit is set it takes effect immediately; increasing a limit requires additional processing time.
Time-Out Break
If you feel you need a rest, temporarily close your account for a set period. During the time-out you will not be able to log in or place bets.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Once requested, your account will be fully closed for the specified period.
Loss Limit
Set a maximum amount you are willing to lose within a given period. Once the limit is reached you will be notified and no further bets will be possible.
Session Time Limit
Decide how long you want to play in each session. When the time is up, you will receive a warning message encouraging you to take a break.
24/7 Support
If you have any concerns about your gaming, our support team is always ready. Contact us in Bengali via live chat or email and get the help you need.
Signs of problem gambling
If you notice any of the following signs in yourself, contact net22 support immediately or activate self-exclusion.
⚠️ Warning
- Tendency to place more bets in an attempt to recover lost money
- Repeatedly spending beyond your budget
- Being unable to stop playing or continuing to play despite wanting to quit
- Hiding gaming habits from family or friends
- Gaming causing harm to your work, studies, or relationships
- Taking out loans or borrowing money from others to gamble
- Feeling restless or irritable when not gaming
How we help
net22's support team is trained in responsible gaming. We will listen to you without judgment.
Confidentiality guaranteed
Any discussion about your gaming will remain completely confidential. Reaching out to us means you have already taken the first step.
Personalised plan
Based on your situation, we will help you set deposit limits, a time-out, or self-exclusion — whichever suits you best.
Support for family
If someone feels that a person close to them is in trouble, they can also contact us. We will work together to find a way forward.
Tips for responsible gaming
Set a budget
Decide how much you are willing to spend before you start playing. Once that budget is gone, stop — do not place more bets trying to recover what you lost. net22's deposit limit feature can help with this.
Track your time
Set a time limit before you start a gaming session. Playing for long periods reduces focus and weakens decision-making. Taking regular breaks is important.
Do not bet on impulse
Do not increase your bets out of anger or frustration after a loss. Keep a clear head when making decisions. Remember that every game outcome is independent and unrelated to previous results.
Treat it as entertainment
Gaming is a form of entertainment — just like watching a film or playing sport. Play for enjoyment, not in the hope of winning. If you feel stress instead of fun, stop.
Respect the minimum age requirement
net22 strictly enforces the 21+ age limit. Only players aged 21 or above may open an account and play. Please be careful to ensure no minor gains access to the platform.
Never gamble with borrowed money
Deposit using bKash, Nagad, Rocket, or Upay — but only within your own means. Never gamble with borrowed or loaned money.
Talk openly with people close to you
If you feel gaming is having a negative impact on your life, talk to your family or friends. Asking for help is not a weakness — it is a sign of courage.
Self-exclusion and account controls
Self-exclusion at net22 is an important protection measure. Once activated, access to your account, betting, and new deposits will be completely blocked. Promotional emails and communications will also be stopped.
Short-term break
Take a time-out from 1 day up to 6 weeks. Once the period ends, your account will be reactivated automatically. During the break you can contact us to extend the duration.
Long-term exclusion
You can self-exclude for 6 months or permanently. Once activated, the account cannot be reopened before the period ends. This is strictly enforced for your safety.
How to activate
- Log in to net22 and go to Account Settings.
- Find the "Responsible Gaming" section.
- Select whichever you need — deposit limit, time-out, or self-exclusion.
- Set the duration and amount, then confirm.
- For any issues, contact us via live chat or at [email protected].
Reach out for help
If problem gaming is affecting your life or someone close to you, contact net22 support directly. Our specialist team will guide you in the right direction.
Play responsibly, stay happy
Keep your gaming at net22 safe and in control at all times. Use our tools and reach out to us with any questions.